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A ZSR number is the registration number in the official paying agent register of the Swiss healthcare system. You need this number so that your customers can claim prevention contributions on their subscription or course costs from the health insurance companies.
The number is issued by SASIS AG, a subsidiary of the health insurance association santésuisse. SASIS AG charges a one-off fee of CHF 324 incl. VAT for the application. Those who submit the application themselves must also expect a high administrative effort and a processing time of up to three months.
QualiCert eliminates this effort for you: we apply for the ZSR number as part of the initial certification directly and in the shortest possible time. The fee is already included in your initial certification fee - you save costs, time and bureaucracy. The annual costs for the ZSR number are also already included in your re-certification fee with QualiCert.
A certificate is the formal confirmation from an independent certification body that an institution fulfils the requirements specified in a standard or normative document. It is a conformity assessment by a third party. A certificate always refers to a clearly defined scope, has a period of validity and is maintained through regular reviews.
A certificate from QualiCert confirms that an institution fulfils the quality and safety criteria defined in a standard. This is based on various standards, for example the FitSafe standard for fitness and health centres or the CourseActive standard for course providers.
QualiCert works as an independent third party - neutral and without conflicts of interest in the industry. This means that the certificate fulfils national and international requirements and is recognised as proof.
For you, this means that your certificate verifiably proves that your company fulfils the required standards - a clear proof of quality with real value.
The first step is simple: register for initial certification using the QualiCert online form. You will then receive all the important documents and information about the process, an overview of all the requirements and a list of the evidence to be submitted. This allows you to check whether your centre already meets the criteria and where there is still potential for optimisation.
Our experts will support you right from the start - from the first step of registration and preparation to the successful on-site audit. This means you start the certification process with the best possible support and will soon be able to present your customers with a recognised quality certificate.
The process is quick if your fitness studio or fitness centre has already documented its operating documents well - for example, emergency and safety concepts or evidence of employees. As soon as you have submitted the required documents in full, QualiCert can usually arrange an appointment for the on-site audit within a month.
As soon as the audit has been completed and any outstanding issues from the on-site evaluation have been resolved, you will usually receive your certificate within 2 weeks.
The certification fees are clearly regulated and transparent for you to understand. The initial certification fee is the same for all gyms and fitness centres.
The annual recertification fee depends on the size of your business. The categorisation is based on objective criteria and is clearly defined as part of the certification process.
You can find a detailed overview of all fees in the Fees section of our website at .
The initial certification fee is divided into three stages (CHF 100, CHF 750 and CHF 650). Depending on how far the process has progressed, only the instalments paid up to that point will be charged.
A complete certification procedure can therefore not be cancelled free of charge - but you will never lose the entire amount at once.
Tip: If you are unsure whether your gym or fitness centre meets the requirements, contact QualiCert in advance. This way, you will be optimally prepared for your certification procedure.
A separate training station is a training device or training area on which a person can perform strength or endurance training. Dumbbells or barbells are not counted.
The exact classification of the size of your gym or fitness centre takes place during the on-site audit.
No problem - missing documents are no obstacle to your certification. QualiCert provides you with help documents and templates with the exact requirements when you register.
These describe how the documents should be created - for example, for a code of ethics or a contract. This means you know exactly what content is expected and can prepare the documents yourself.
Certification by QualiCert brings you numerous advantages as a certified organisation:
In this way, you demonstrate quality both internally and externally - and secure a clear competitive advantage.
Certification as a fitness studio or fitness centre is valid for one year. In order to maintain recognition, recertification takes place every year. This includes an annual on-site audit, during which numerous requirements are checked - in particular employee qualifications, emergency and safety concepts and other operational requirements
This ensures that your certification remains up to date at all times - and that your members benefit from the highest quality and safety in the long term.
Re-certification takes place every year and consists of two parts:
You will then receive a detailed written audit report.
In this way, we ensure that your gym or fitness centre permanently complies with the Fit[Safe] standard - and that your members can always rely on the highest quality and safety.
You will receive a detailed evaluation report after the audit.
If there are any open points, the necessary improvement measures are clearly described in the report. You will find out exactly what evidence or adjustments are still required and will be given a deadline for submitting them.
Our team of experts is always on hand to advise you on the specific implementation - so that the requirements are clearly understood and you can implement them step by step.
QualiCert's team of experts is always available to answer any questions you may have throughout the certification process.
You will receive personalised advice - be it on the preparation of documents, proof of qualification, requirements of the standard or queries when contacting health insurance companies.
You can contact us by phone or email - we will provide you with fast, uncomplicated and solution-orientated support.
No. With QualiCert, all services are included in the price - with no hidden additional costs. As a premium provider, the entire service package is included - even if we advise or support you on site, there are no additional costs.
The fees include
Yes, QualiCert reserves the right to reject an initial or re-certification even if the formal requirements and criteria are met. This applies in particular if there are indications that applicants do not offer a guarantee of irreproachable professional practice.
A ZSR number is the registration number in the official paying agent register of the Swiss healthcare system. You need this number so that your customers can claim prevention contributions on their subscription or course costs from the health insurance companies.
The number is issued by SASIS AG, a subsidiary of the health insurance association santésuisse. SASIS AG charges a one-off fee of CHF 324 incl. VAT for the application. Those who submit the application themselves must also expect a high administrative effort and a processing time of up to three months.
QualiCert eliminates this effort for you: we apply for the ZSR number as part of the initial certification directly and in the shortest possible time. The fee is already included in your initial certification fee - you save costs, time and bureaucracy. The annual costs for the ZSR number are also already included in your re-certification fee with QualiCert.
A certificate is the formal confirmation from an independent certification body that an institution fulfils the requirements specified in a standard or normative document. It is a conformity assessment by a third party. A certificate always refers to a clearly defined scope, has a period of validity and is maintained through regular reviews.
A certificate from QualiCert confirms that an institution fulfils the quality and safety criteria defined in a standard. This is based on various standards, for example the FitSafe standard for fitness and health centres or the CourseActive standard for course providers.
QualiCert works as an independent third party - neutral and without conflicts of interest in the industry. This means that the certificate fulfils national and international requirements and is recognised as proof.
For you, this means that your certificate verifiably proves that your company fulfils the required standards - a clear proof of quality with real value.
The course provider is the legally responsible organiser. This is the legal or natural person who, in accordance with the Swiss Code of Obligations, as the contractual partner of the customer, is liable for ensuring that the contractually agreed consideration for the customer's participation fees is provided. Contractual partners can be companies according to the Swiss Code of Obligations, e.g. AG, GmbH, sole proprietorship, etc., but also natural persons as self-employed persons.
You are a provider in terms of the criteria if you can/must answer "YES" to one or both of the following questions:
If you have answered "YES" to one or both of these questions, you are not only the course leader but also the legally responsible organiser (= provider) of your courses and must be certified in accordance with the criteria. The certification procedure can be applied for by e-mail.
If you have answered "NO" to both questions above, please inform the institution that is the legally responsible organiser of your courses that health insurance contributions for course participants will only be paid if, in addition to you as a certified course instructor, the provider is also certified.
1 Swiss Code of Obligations (OR) Art 1
2 According to the Swiss Civil Code (ZGB) Art 13, a contractual partner can be anyone who has the capacity to act. In accordance with CC Art 12ff, this is the case for natural persons with capacity of judgement and maturity / for legal persons in accordance with CC Art 54 with legal recognition.
3 Contractual liability in accordance with the Swiss Code of Obligations (OR) Art 97ff
A course is deemed to be recognised if both the qualification of the course leader and the certification of the provider are available.
In concrete terms, this means
Only if both requirements are met can participants claim contributions towards the course costs from their health insurance provider.
The procedure is quick once your documents have been submitted in full. As soon as QualiCert has received everything and the fee has been paid, you will usually receive a response within one to two weeks.
Our experts will support you right from the start - from registration to successful certification. This means you will soon be able to offer your participants a recognised, certified course.
Certification as a provider is generally valid for the current fixed two-year period. At the end of this period, re-certification takes place, during which QualiCert reviews your course programme, further training courses and the certification of all course instructors, among other things.
This keeps your recognition up to date - and your participants can always rely on the quality of your courses.
All providers require suitable liability insurance for certification:
This ensures that you as a provider are adequately insured and that your participants can rely on the highest level of safety.
Yes, in addition to companies such as AGs, GmbHs or sole proprietorships, natural persons can also be certified as self-employed persons. This means that your activity is officially recognised and you can offer your customers courses with a quality certificate. All you need to do is provide proof of a VAT number.
No problem - missing documents are no obstacle to your certification. QualiCert provides you with help documents and templates with the exact requirements when you register.
These describe how the documents should be created - for example, for a code of ethics or a contract. This means you know exactly what content is expected and can prepare the documents yourself.
Certification by QualiCert brings you numerous advantages as a certified organisation:
In this way, you demonstrate quality both internally and externally - and secure a clear competitive advantage.
The initial certification fee primarily covers the work involved in checking your documents and qualifications. These services also apply if certification cannot be granted.
If you are unsure whether you fulfil the requirements, please contact QualiCert in advance. We will be happy to provide you with guidance so that you are optimally prepared for the certification process.
Re-certification for providers takes place every two years via the digital QualiCert platform. You will be guided through the process step by step:
If all conditions are met, the re-certification is issued for the new two-year period - and you can continue to offer your courses with official certification.
If you have any questions or uncertainties, QualiCert's team of experts will be happy to advise you at any time.
QualiCert's team of experts is always available to answer any questions you may have throughout the certification process.
You will receive personalised advice - be it on the preparation of documents, proof of qualification, requirements of the standard or queries when contacting health insurance companies.
You can contact us by phone or email - we will provide you with fast, uncomplicated and solution-orientated support.
No. With QualiCert, all services are included in the price - with no hidden additional costs. As a premium provider, the entire service package is included - even if we advise or support you on site, there are no additional costs.
The fees include
Yes, QualiCert reserves the right to reject an initial or re-certification even if the formal requirements and criteria are met. This applies in particular if there are indications that applicants do not offer a guarantee of irreproachable professional practice.
A ZSR number is the registration number in the official paying agent register of the Swiss healthcare system. You need this number so that your customers can claim prevention contributions on their subscription or course costs from the health insurance companies.
The number is issued by SASIS AG, a subsidiary of the health insurance association santésuisse. SASIS AG charges a one-off fee of CHF 324 incl. VAT for the application. Those who submit the application themselves must also expect a high administrative effort and a processing time of up to three months.
QualiCert eliminates this effort for you: we apply for the ZSR number as part of the initial certification directly and in the shortest possible time. The fee is already included in your initial certification fee - you save costs, time and bureaucracy. The annual costs for the ZSR number are also already included in your re-certification fee with QualiCert.
A certificate is the formal confirmation from an independent certification body that an institution fulfils the requirements specified in a standard or normative document. It is a conformity assessment by a third party. A certificate always refers to a clearly defined scope, has a period of validity and is maintained through regular reviews.
A certificate from QualiCert confirms that an institution fulfils the quality and safety criteria defined in a standard. This is based on various standards, for example the FitSafe standard for fitness and health centres or the CourseActive standard for course providers.
QualiCert works as an independent third party - neutral and without conflicts of interest in the industry. This means that the certificate fulfils national and international requirements and is recognised as proof.
For you, this means that your certificate verifiably proves that your company fulfils the required standards - a clear proof of quality with real value.
A course is deemed to be recognised if both the qualification of the course leader and the certification of the provider are available.
In concrete terms, this means
Only if both requirements are met can participants claim contributions towards the course costs from their health insurance provider.
The further training does not necessarily have to be subject-specific - topics relating to prevention such as exercise, nutrition, relaxation or prevention concepts are also valid.
However, BLS CPR training or further training courses and courses aimed at end consumers are not recognised. It is important that the further training is offered by an institution whose core business is professional training and further training.
The detailed requirements for further training courses are set out in the further training regulations. You will automatically receive these with every initial or re-certification.
No. You do not have to send in your training certificates on an ongoing basis. QualiCert will check them collectively as part of your re-certification.
The initial certification fee primarily covers the work involved in checking your documents and qualifications. These services also apply if certification cannot be granted.
If you are unsure whether you fulfil the requirements, please contact QualiCert in advance. We will be happy to provide you with guidance so that you are optimally prepared for the certification process.
Re-certification for providers takes place every two years via the digital QualiCert platform. You will be guided through the process step by step:
If all conditions are met, the re-certification is issued for the new two-year period - and you can continue to offer your courses with official certification.
If you have any questions or uncertainties, QualiCert's team of experts will be happy to advise you at any time.
QualiCert's team of experts is always available to answer any questions you may have throughout the certification process.
You will receive personalised advice - be it on the preparation of documents, proof of qualification, requirements of the standard or queries when contacting health insurance companies.
You can contact us by phone or email - we will provide you with fast, uncomplicated and solution-orientated support.
No. With QualiCert, all services are included in the price - with no hidden additional costs. As a premium provider, the entire service package is included - even if we advise or support you on site, there are no additional costs.
The fees include
Persons who have reached the age of 60 before 1 January of the period of validity for which re-certification is requested are exempt from the continuing education requirement.
However, QualiCert recommends that you continue to attend further training courses voluntarily even after reaching this age limit. In this way, you can stay up to date professionally and ensure the quality of your services in the long term.
Yes, QualiCert reserves the right to reject an initial or re-certification even if the formal requirements and criteria are met. This applies in particular if there are indications that applicants do not offer a guarantee of irreproachable professional practice.
Certification by QualiCert brings you numerous advantages as a certified organisation:
In this way, you demonstrate quality both internally and externally - and secure a clear competitive advantage.
You will receive a detailed evaluation report after the audit.
If there are any open points, the necessary improvement measures are clearly described in the report. You will find out exactly what evidence or adjustments are still required and will be given a deadline for submitting them.
Our team of experts is always on hand to advise you on the specific implementation - so that the requirements are clearly understood and you can implement them step by step.
No. With QualiCert, all services are included in the price - with no hidden additional costs. As a premium provider, the entire service package is included - even if we advise or support you on site, there are no additional costs.
The fees include
Yes, QualiCert reserves the right to reject an initial or re-certification even if the formal requirements and criteria are met. This applies in particular if there are indications that applicants do not offer a guarantee of irreproachable professional practice.